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Q: |
What do I need to attend an tutoring session? |
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A: |
To meet one of our tutors online, you'll need a computer with speakers and a microphone
(we recommend a headset with a built-in mic). You'll also need an Internet connection
(we recommend high-speed broadband) and at least 256K RAM ( Frequent users may also
find a graphic tablet helpful, though it is not necessary. |
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Q: |
How to I enter an tutoring session? |
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A: |
Once you schedule a session, a link will be emailed to the address you provide (be
sure to enter your information carefully!). First time users will also be emailed
an overview of our service.
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Q: |
Is this safe? |
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A: |
Absolutely. We guarantee that all students will be meeting qualified, trained, and
screened tutors who meet our highest standards of professionalism. Our online program
is dedicated to providing the same quality service that we've been providing since
2001.
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Q: |
What if I need to cancel my online tutoring appointment? |
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A: |
There is a cancellation period where you can cancel your scheduled appointment up
to 4 hours in advance. If you need to cancel less than 4 hours prior to your appointment
you will be charged.
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Q: |
I can’t find a tutor in the subject I need?
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A: |
If you cannot find the tutor you need using our online scheduling system then you
can contact us to request a
tutor and we will try to find one for you.
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Q: |
I can’t find the specific course I need help in?
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A: |
If your specific course is not listed, try to find the one that is most similar
because our tutors possess a broad area of knowledge and they will most likely be
familiar with your material as long as the courses overlap. If you cannot find anything
similar to your course then please contact
us and we will be happy to try and find someone for you.
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